The New Normal: The status quo of AI adoption in SMEs

The New Normal: The status quo of AI adoption in SMEs

The article was featured in ICSB’s Journal for Small Business Management (JSBM).

Authors: Anna Peters, Dominik K. Kanbach, Sascha Kraus and Paul Jones

The recent surge in adopting artificial intelligence (AI) by small and medium-sized enterprises (SMEs) has garnered significant research attention. However, the existing literature reveals a fragmented landscape that hinders our understanding of how SMEs use AI. We address this through a systematic literature review wherein we analyze 106 peer-reviewed articles on AI adoption in SMEs and categorize states and trends into eight clusters: (1) compatibility, (2) infrastructure, (3) knowledge, (4) resources, (5) culture, (6) competition, (7) regulation, and (8) ecosystem: according to the technology–organization–environment model. Our research provides valuable insights and identifies significant gaps in existing literature, notably overlooking trends identification as a pivotal driver and neglecting legal requirements. Our study clarifies AI implementation within SMEs, offering a holistic and theoretically grounded perspective to empower researchers and practitioners to facilitate more effective adoption and application of AI within the SME sector.

Within the dynamic landscape of science and technology, artificial intelligence (AI) has emerged as a catalyst reshaping our interactions with technology, our problem-solving methods, and even our comprehension of intelligence itself (Giuggioli & Pellegrini, Citation2023). Despite the vast potential of AI, its integration within small and medium-sized enterprises (SMEs) faces considerable hurdles, notably the challenges of change management (Nagy et al., Citation2023). Overcoming these challenges and fostering AI adoption is imperative for SMEs to thrive (Lemos et al., Citation2022).

Critically, boosting AI use within SMEs requires navigating the complexities inherent in identifying suitable AI technologies and applying them across an array of organizational functions and deployment scenarios (Hansen & Bøgh, Citation2021). The literature on applying AI in SMEs, while abundant, often lacks coherence and comprehensiveness (bin Ahmad et al., Citation2019; Giuggioli & Pellegrini, Citation2023; Treiblmaier, Citation2018). This is unfortunate, as AI adoption by SMEs has substantial potential benefits ranging from productivity enhancements to cost reductions to improved employee experiences (Chaudhuri et al., Citation2022).

Failure to embrace AI could have dire consequences for SMEs, including lost competitiveness and market share, diminished economic influence, and reduced employment opportunities (Baabdullah et al., Citation2021). While AI adoption strategies vary, they typically involve increasing investments, automating processes, and upgrading systems and technologies to remain competitive (Hansen & Bøgh, Citation2021). It is essential to note, however, that overly complex AI applications may not be feasible for SMEs because of their cost and complexity (Moeuf et al., Citation2020).

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The New Normal: The status quo of AI adoption in SMEs

Future of Business Schools for Business and Society – Societal impact and AACSB Accreditation

The societal impact of AACSB-accredited business schools is broad and transformative. These schools meet high standards in teaching and research and actively contribute to societal well-being. Through initiatives in curriculum design, leadership development, community engagement, innovation, diversity, and global perspective, business schools influence how future leaders address complex societal challenges and shape more ethical, inclusive, and sustainable business practices worldwide.

The New Normal: The status quo of AI adoption in SMEs

Reflecting on 1st Ever Geneve Entrepreneurship Forum

ICSB is incredibly proud of the work we put into the inaugural Geneve Entrepreneurship Forum, a vibrant gathering that stimulated spirited and friendly discourse among participants from diverse international backgrounds and fields of entrepreneurship and SME research. The forum’s theme brought together a lineup of distinguished keynote speakers who illuminated the future of entrepreneurship and […]

UNMSMEsDayMessage

UNMSMEsDayMessage

Human-Centered Entrepreneurship: 

Empowering MSMEs to Achieve the SDGs

To dissect the story of entrepreneurship is to describe a narrative of human history—our survival, humanity, and purpose. Small businesses today offer a unique perspective on this history. From the early days of civilization to our contemporary world, the role of the entrepreneur has remained constant. Profound contradictions define our world. Modern-day challenges are pervasive, from rising inflation and unstable access to finance to war and environmental destruction. Yet, opportunities abound. The United Nations underscores significant investments in sustainable development, emerging environmental preservation practices, and expanding international cooperation. Entrepreneurs are at the forefront, pursuing innovative solutions to address unmet needs and drive meaningful impact. Central to this movement is the concept of human-centered economics, championed by Richard Samans. The concept prioritizes people and the planet, emphasizing stakeholders’ well-being–including employees, customers, communities, and the environment. This approach enables businesses to create sustainable value beyond mere financial returns. From fair labor practices to sustainable supply chains, human-centered entrepreneurs demonstrate that profitability and social impact coexist harmoniously.

The role of entrepreneurship for micro, small, and medium-sized enterprises (MSMEs) has arguably never been more critical. MSMEs form the backbone of our global and local economies, accounting for 90% of businesses, 60 to 70% of employment, and 50% of GDP worldwide. However, 9 their impact transcends economic gains. MSMEs are critical players in improving local infrastructure, advancing employees’ lives, reducing social inequity, providing opportunities to mentees, and protecting the environment. Research by the Global Entrepreneurship Monitor indicates that women in low-income countries exhibit some of the highest entrepreneurial intention rates, noting the potential for diversity within entrepreneurial endeavors.

Entrepreneurship and MSMEs are vital to achieving the United Nations’ Sustainable Development Goals (SDGs). The SDGs were meticulously designed to foster a more equitable world. Their interconnectedness means that progress on a few goals contributes to the achievement of all. Moving the needle towards achieving the SDGs requires a global effort, and MSMEs are uniquely positioned to implement and propagate new systems that benefit their local communities. June 27 was named “Micro-, Small, and Medium-sized Enterprises Day” to legitimize their significant contributions in working towards SDG attainment. 2024 marks the 8th annual MSMEs Day, dedicated to recognizing the mutual dependence of MSMEs and the SDGs, honoring entrepreneurs with the theme “Human-Centered Impact: Advancing the UN SDGs through MSMEs.” This day provides a moment to reflect on the progress made and the challenges that lie ahead, underscoring MSMEs’ essential role in engaging in and further actualizing transformative movement for our global community.

Over the past eight years, the International Council for Small Business and our partners at the OECD have laid the foundation for this moment. Since establishing MSMEs Day in 2017, we have discussed topics on Entrepreneurship and Peace (2019), MSMEs as First Responders (2020), MSMEs for an Inclusive and Sustainable Recovery (2021), and Women and Youth Entrepreneurship (2023). Each theme explores a distinctive aspect of human-centered entrepreneurship.

Despite MSMEs’ impressive global and local supporter portfolio, significant challenges remain. As their primary supporters, we must plan for a future that places value on and creates a culture for human-centered business. In just two years, on June 27, 2027, we will celebrate the 10th anniversary of MSMEs Day. In preparation for this momentous celebration, we can redouble our efforts and ensure that we are creating an ecosystem that supports the growth and success of MSMEs. Supporters must stay committed to preparing a future where all entrepreneurs can access a fair business ecosystem. We speak now of MSMEs’ potential and their power to evoke change when provided the necessary support. Empowering MSMEs requires collective action involving governments, businesses, civil society, and international organizations. A disparate gap exists between our desire to support MSMEs and their needs for success. 

We cannot solely count on MSMEs to continue working towards the SDGs without supportive policies and guidelines for their growth. MSMEs need a framework anchored in a stable, consistent policy environment that promotes long-term sustainability and growth. Developing an entrepreneurial principles framework is a monumental endeavor.

Read more here: https://icsb.org/unmsmesdaymessage/

Article by:
Dr. Ayman ElTarabishy, President & CEO, ICSB

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UNMSMEsDay2024

UNMSMEsDay2024

Human-Centered Impact: Advancing the UN SDGs through MSMEs

As we steer our ship into a New Development Course in a Changing World, the importance of Micro, Small, and Medium Enterprises (MSMEs) and the circular economy is crystal clear. MSMEs, which account for 90% of businesses, more than 70% of employment, and 50% of GDP worldwide, remain the core of the economy for most societies.

The United Nations General Assembly designated June 27 as “Micro-, Small, and Medium-sized Enterprises Day” (A/RES/71/279) to raise awareness of the tremendous contributions of micro-, small and medium-sized enterprises (MSMEs) to the achievement of the United Nations Sustainable Development Goals (SDGs). Together with MSMEs and entrepreneurs, we can reach the SDGs.

 

The Circular Economy – A Paradigm Shift with a Human-Centered Approach and MSMEs’ Role

 

A human-centered approach is central to the evolving ‘circular economy,’ emphasizing the importance of individuals and communities in driving sustainable transformation. Considering people’s well-being and prioritizing inclusive participation ensures that new systems align and contextualize local culture and personal/institutional needs. The circular economy represents a transformative framework to eliminate waste while fostering continuous resource utilization and social and economic development.

Replacing the linear ‘take-make-waste’ model, the circular economy relies on a closed-loop principle that focuses on human-centered product design, durability, reusability, remanufacturing, and recycling. Micro, Small, and Medium Enterprises (MSMEs) are vital in this paradigm shift. It includes the green and blue economies, which are the base for sustainability and make for a more liveable planet. As crucial drivers of local economies, they are uniquely positioned to incorporate circular practices into their operations. By leveraging their agility and local knowledge, MSMEs can adopt innovative business models prioritizing sustainability and profitability while enhancing productivity and responding to local communities’ needs. Their role in designing people-oriented products and services underscores the importance of resilient, sustainable enterprises that meet environmental goals and community needs.

 

The UN SDGs and Circular Economy

 

The Circular Economy concept intersects with multiple Sustainable Development Goals (SDGs), notably SDG 12 (Responsible Consumption and Production). It promotes sustainable practices by emphasizing efficient resource use, waste reduction, and recycling. SDG 9 (Industry, Innovation, and Infrastructure) is also relevant as the Circular Economy encourages innovation in production processes and technology to create more sustainable systems. Moreover, SDG 13 (Climate Action) is addressed through the Circular Economy’s focus on mitigating climate change impacts by reducing resource extraction and disposal emissions. Furthermore, SDG 7 (Affordable and Clean Energy) is supported as circular practices optimize energy use and promote renewable energy sources. SDG 8 is about “decent work and economic growth” in which workers, in cooperation with employers, can jointly implement a Circular Economy model that drives growth and productivity. In the SDG 11 (Sustainable Cities and Communities) context, the Circular Economy contributes to building more sustainable urban environments by minimizing environmental degradation and enhancing resource resilience. Lastly, the Circular Economy aids in achieving SDGs 14 and 15 (Life Below Water and Life on Land) by reducing pollution and waste generation, conserving ecosystems, and preserving biodiversity.

 

MSMEs Forward Together

 

The circular economy and MSMEs are inherently linked through a shared commitment to sustainability and growth. By adopting a human-centered approach within the circular economy framework, MSMEs can survive and thrive amid uncertainties by aligning their products and services with people’s needs and aspirations. MSMEs can lead the charge toward a sustainable and prosperous future with the proper support from governments, international organizations, and consumers. Governments and development partners can create an environment that supports MSMEs in their efforts to invest, trade, and thrive in global markets and harness the related development benefits.

The journey is long and challenging, but unity, innovation, and resilience will help us reach our destination. As we celebrate Micro, Small, and Medium Enterprises Day, let’s reaffirm our commitment to supporting these agents of innovation, growth, and sustainability. Together, with a human-centered mindset, we can shape an economically prosperous and environmentally sustainable future.

“The future depends on what we do in the present.” – Mahatma Gandhi

Let’s make the present count, for a better and sustainable future awaits us.

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ICSBandOECD

ICSBandOECD

Strengthening Global Collaboration: 

ICSB’s Partnership with OECD

The International Council for Small Business (ICSB) stands as a beacon of global collaboration, championing entrepreneurship and micro, small and medium-sized enterprises (MSMEs) worldwide. In pursuit of this mission, ICSB has forged a strategic partnership with the Organisation for Economic Cooperation and Development (OECD), an international organization dedicated to building better policies for better lives since 2014.

 

Established on September 30, 1961, the OECD has been at the forefront of shaping economic policies to promote prosperity and well-being across its member countries. With its headquarters in Paris, the OECD’s work spans a wide range of areas, including economic growth, employment, education, and innovation.

 

ICSB has served as a non-governmental partner organization on the Committee on SMEs and Entrepreneurship (CSMEE) within the OECD framework. This partnership has provided ICSB with a unique platform to contribute to sharing knowledge and views on policies and initiatives that support MSMEs and entrepreneurship on a global scale. OECD was the first organization to support ICSB in creating the UN MSMEs in 2016.

 

Recently, ICSB participated in the 6th Session of the Committee on SMEs and Entrepreneurship (CSMEE), underscoring its commitment to advancing the interests of MSMEs worldwide. Dr. KiChan Kim, Chair of the Board of ICSB, Dr. Winslow Sargeant, Immediate Past Chair, Dr. Ayman ElTarabishy, President and CEO of ICSB, and Dr. Hartmut Mayer, ICSB Board Member, were among the esteemed representatives who attended the session. Dr. Thomas Heupel, Vice-Rector for Research of FOM University of Economics & Management 

 

Furthermore, ICSB, in collaboration with the government of Switzerland, hosted an OECD reception to support the critical work on MSMEs and to foster further collaboration. During the reception, Dr. Hartmut Mayer delivered a brief presentation on the upcoming ICSB World Congress, extending a warm invitation to all delegates to attend and contribute to the global conversation on entrepreneurship and SME development.

 

Through its partnership with OECD and active participation in global initiatives like the Committee on SMEs and Entrepreneurship, ICSB continues to drive positive change and empower entrepreneurs and MSMEs worldwide. These organizations are paving the way for a more inclusive, innovative, and prosperous future for all.

 

The collaboration between ICSB and OECD exemplifies the power of partnership in addressing complex global challenges and creating opportunities for sustainable growth and development. As we look ahead, we must continue strengthening and expanding such collaborations to foster entrepreneurship and SMEs as economic and social progress engines.

 

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